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Support

Something not working, or a question about your subscription? Email support@algebramind.app and we'll get back to you.

Common questions

I forgot my password

Open Algebra Mind, tap Profile → Account → Sign in, then "Forgot password?". We'll email you a link to set a new one. Links expire after an hour.

My progress isn't on my other device

Progress only syncs while you're signed in to the same account on both devices. Check Profile → Sync status to see when the last sync landed and whether anything is still pending.

How do I cancel a subscription?

Subscriptions are billed by Apple. Cancel any time from your Apple Account subscription settings. Cancelling stops the next renewal; access continues to the end of the period you've paid for.

I paid but Plus isn't showing

Open the Plus screen and tap "Restore purchases" while signed in to the Apple Account that made the purchase. If it still doesn't appear, email us.

Delete my account

In the app, sign in and tap Profile → Delete account (on Android: Settings → Manage account → Delete account). This immediately and permanently removes your login, synced progress, scanned pages and profile photo. Deleting the account doesn't cancel a subscription, so cancel that separately in your App Store or Google Play settings. Can't open the app? Email support@algebramind.app from your account's email address and we'll delete it within 30 days.

Algebra Mind · Privacy